Unexpected charm in an old hotel

The location was ideal, allowing easy access to local attractions. The staff treated us like family, making our stay feel warm and personal.

The hotel showed signs of age, and cleanliness wasn’t the best. Our shower had low water pressure, which made morning routines quite frustrating.

The room had a musky smell and was poorly maintained with sticky surfaces. The lack of breakfast, despite claims, and rude staff significantly detracted from our experience.

Request a room on the higher floors for quieter nights, as they really help reduce street noise.

This place suits me perfectly! I enjoy the free Wi-Fi, 24-hour reception, and express check-in. The staff helped me return a sim card I left behind, which I truly appreciate. It’s a great spot for a city break.

During my stay, I was impressed with the excellent value and accommodating staff. The hot breakfast included scrambled eggs, sausage, and biscuits, which exceeded my expectations for a hotel in this price range. The room was clean and equipped with a refrigerator and microwave, which were also beneficial for my work needs. The grounds were well-maintained, providing a relaxing environment after a long day of meetings.

The facility is somewhat dated and could use better maintenance.

I really appreciated the comfortable seating areas in the lobby, which made it easy for me and my friends to relax and catch up. The staff were also very accommodating, ensuring my stay was enjoyable and stress-free.

Better breakfast options would be greatly appreciated.

The property features a decent outdoor pool area, perfect for families looking to unwind after a day of activities. Rooms provide a comfortable atmosphere, surprisingly clean, creating a pleasant surrounding for guests who require rest.

However, the hotel faces some significant issues that detract from the experience. For starters, cleanliness standards are concerning. reports of hair in rooms and general disrepair suggest a need for better housekeeping practices. Many guests noted unpleasant odors in their accommodations, which can affect comfort levels. Misleading online representations also left a lot to be desired, as actual rooms differ from the advertised images, resulting in disappointment. Moreover, lacking amenities, such as basic in-room facilities like refrigerators, didn't meet expectations for a stay. It's understandable if these factors may not annoy everyone, but they can make a stay less than ideal for some travelers.

beautiful property, good value, improvements needed

I was disappointed with our suite, but appreciated the free wi-fi and the helpful clerk who offered various first-floor room options, making our stay a bit easier.

The newly updated room was surprisingly pleasant, and the hotel's charming courtyard made for a nice retreat. Plus, it's conveniently located near great spots like Yumi restaurant!

I nearly checked in to a family reunion with water bugs and ended up making friends with bed bugs instead.

the room had a strong smell. but the bathroom was spacious and clean. the bed had fresh linens and the lighting was decent. i liked the warm shower too.

I had a great stay at the hotel during my recent weekend trip in tyler, which exceeded my expectations compared to my previous visit. The room was clean and surprisingly comfortable, and the staff was genuinely friendly and helpful. The location was convenient for exploring the area and provided easy access to local attractions.

the pool was closed during my stay.

The room was nearly clean, but the late checkout request was ignored.

some potential but far from ideal

The front desk staff were polite and tried to be helpful during our stay. The pool view was actually appealing and offered a nice respite. The air conditioning in the room worked effectively, keeping us cool at least during the night.

The overall ambiance of the hotel felt dated and neglected.